Refund & Exchanges
Selection and Purchase
Please choose your items carefully, as all received orders are non-returnable under any circumstances.
Product Inspection
You may inspect your order while the courier is present.
If any issue is found, you may refuse the order and only pay the shipping fees.
Partial Delivery
Partial delivery is not available.
You must either accept the full order or return it بالكامل.
Exchange Process
Exchange Form
Exchanges are allowed within 7 days of receiving your order.
Preparing the Exchange
- Unworn and unused
- With all original tags
- In original packaging
Inspection and New Order
Once the returned item is received and inspected, a replacement order will be prepared and shipped to you.
Shipping Fees
All shipping fees for exchanges are to be paid by the customer.
Exchange Limit
Exchanges are limited to a maximum of 2 times per order.
Cost of Returns and Exchanges
Returns
No shipping fees apply for defective, damaged, or incorrect items (if reported upon delivery).
Shipping fees apply if the return is due to a change of mind.
Exchanges
All exchange shipping fees must be paid by the customer.